Mi-Corporation http://www.mi-corporation.com Mobile Information Solutions for Mission-Critical Processes Fri, 27 Mar 2015 19:27:32 +0000 en-US hourly 1 http://wordpress.org/?v=4.0.1 An Intern’s View on Enterprise Mobility http://www.mi-corporation.com/blog/interns-view-enterprise-mobility/ http://www.mi-corporation.com/blog/interns-view-enterprise-mobility/#comments Fri, 27 Mar 2015 19:10:40 +0000 http://www.mi-corporation.com/?p=15034 As the cold days of winter slowly come to a close and the light warm breeze of spring begins to blow our way, I sit here at the Mi-Co Durham office reflecting on my first two months here as a Read More

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As the cold days of winter slowly come to a close and the light warm breeze of spring begins to blow our way, I sit here at the Mi-Co Durham office reflecting on my first two months here as a technical intern.

My first introduction to enterprise mobility was when I was given my development machine, an X220 Lenovo Tablet. A tablet for work?! I was a little thrown off that I wasn’t going to be using the digital pen to draw in Paint, but rather actual development and testing. As I was introduced to people in the workplace, I was surprised to see the amount of them who were using tablets as well. The devices ranged from the Dell Venue, to the Microsoft Surface 2 and 3.

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The software we were provided through Microsoft Office Professional, such as Lync instant messaging, opened my eyes to how easily work can be done from anywhere with internet access. One of our employees, David Nakamura, lives and works from Seattle. Every day we connect with him through Lync or via FaceTime through our tablets. It is never an issue to contact him even though he is on the other side of the country.

These small things I noticed about Mi-Co showed me how easy it is to integrate enterprise mobility and the positive way it impacts the workplace. During our most recent snow storm, I was trapped and had to work from home. However, because of how we utilize enterprise mobility, I had no problem doing work or video conferencing into meetings (except of course when the power went out).

As a company, Mi-Co offers the Mi-Forms products to a variety of companies. I believe that these products came about as a need for businesses to integrate enterprise mobility into their workplaces. By offering the Mi-Forms on a variety of devices (tablets, PCs, mobile phones) we supply customers with the capabilities to have paperless forms that allow for a more streamlined and up to date workplace.


Enterprise mobility is defined as: the shift of workplace habits towards the incorporation of mobile devices and solutions to perform business tasks. So far, during my time here at Mi-Co, I believe that not only have we fully embraced this shift in our workplace, but by providing mobile enterprise solutions as a service, we have helped encourage and support this trend in other business markets.

Interested in an Internship or Career with Mi-Co? Learn more

Author:
Webb Chawla, Software Development Intern

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8 Risks of (Not) Choosing a Mobile Data Solution http://www.mi-corporation.com/blog/8-risks-not-choosing-mobile-data-solution/ http://www.mi-corporation.com/blog/8-risks-not-choosing-mobile-data-solution/#comments Thu, 26 Mar 2015 15:16:45 +0000 http://www.mi-corporation.com/?p=15006 Over the past 15+ years, we've worked with a lot of different companies and have learned a great deal about the biggest roadblocks organizations face when it comes to a mobile data solution. Download our complimentary ebook to learn about Read More

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Over the past 15+ years, we've worked with a lot of different companies and have learned a great deal about the biggest roadblocks organizations face when it comes to a mobile data solution.

Download our complimentary ebook to learn about the top 8 risk factors of (not) implementing a mobile data solution, and most importantly--how to avoid them.

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Join us for a webinar!

Thursday, April 9  |  11AM EST

During this webinar, we'll take an in-depth look at each risk highlighted within our ebook, as well as discuss the best ways to avoid them. Kevin Stone, Chief Operating Officer at Doyle Security Systems, Inc., will join us to share his experience and advice for successfully implementing a mobile data solution.

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How Will You Measure Success? http://www.mi-corporation.com/blog/will-measure-success/ http://www.mi-corporation.com/blog/will-measure-success/#comments Wed, 18 Mar 2015 15:27:25 +0000 http://www.mi-corporation.com/?p=14900 One of our core values at Mi-Corporation is responsive, quality customer focus. Applicable not only to those who directly interact with customers but also to every employee at Mi-Co. We expect that everyone reflects this core value in their relationships Read More

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One of our core values at Mi-Corporation is responsive, quality customer focus. Applicable not only to those who directly interact with customers but also to every employee at Mi-Co.

We expect that everyone reflects this core value in their relationships with customers and in the quality of their work with customers. To continuously improve our customer commitment, we've taken another look at our focus on customer relationships and how we can achieve customer success, beyond customer satisfaction.

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Customer satisfaction implies that products and services meet expectations. If I'm satisfied, I'm not necessarily ready for more or thinking about the next step - I'm already "full". There's no incentive to continuously improve what I have because it's working, or my previous "pain" has been removed. Customer success implies a level of expectation met but a hunger for more because you know what it can do to make you successful and grow your business even further. How can we take our accomplishments together to another level?

The measurement of Customer Success isn't just a single metric. Every operational level in an organization has a criteria for success.

  • For subject matter experts out in the field, success might mean a streamlined data collection experience that allows them to focus on the work at hand instead of the technology.
  • For the supervisor, success could mean accurate and timely data collection.
  • For the manager, success could be measured by the ability to obtain near instantaneous reporting, allowing them to adapt their workforce to changes.
  • For company stakeholders, success may involve the realization of a near-term ROI.

Each of these user stories should be taken into consideration when planning for a project and realizing your success isn't just single-sided.

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I recently had the opportunity to join a product demonstration call with Gautham Pandiyan, our VP of Sales and Marketing. Gautham engages audiences with an interactive style and one of the key impressions upon me during this web conference was the question "How will you measure the success of your project?" He drew out responses from everyone and demonstrated a commitment to understanding our customer. Some of the answers raised my level of awareness for what the true needs of the customer were and how we might partner in solving issues.

With this in mind, we are committing to deepen our customer relationships at every level. We have identified key areas that will enable us to strengthen customer relationships and lead us both to success.

And how will you measure success? What have you found to be instrumental in strengthening your customer relationships?

 

Attend Mobility Summit

One great way to build strong business relationships is to network with others during Mi-Co's 2015 Mobility Summit, held April 22-23, 2015 in Durham, N.C. Join us as we discuss mobility solutions!  See you there!

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Author:

David Nakamura, Vice President of Customer Success

 

 

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Mi-Forms Madness: Bracket Challenge 2015 http://www.mi-corporation.com/blog/mi-forms-madness-bracket-challenge-2015/ http://www.mi-corporation.com/blog/mi-forms-madness-bracket-challenge-2015/#comments Mon, 16 Mar 2015 15:30:18 +0000 http://www.mi-corporation.com/?p=14857 March is here, which means it's time for everyone's favorite college basketball tournament! Each year we host our Mi-Forms Bracket Challenge, and we're bringing it back again this year by popular demand. How it works... Enter our Mi-Forms Bracket Challenge Read More

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March is here, which means it's time for everyone's favorite college basketball tournament!

Each year we host our Mi-Forms Bracket Challenge, and we're bringing it back again this year by popular demand.

How it works...

Enter our Mi-Forms Bracket Challenge for a chance to win!

Step 1

Pick your teams and submit your bracket before 12:00 Noon EST on Thursday, March 19.

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Step 2

View your bracket anytime, anywhere using the link included in your confirmation email once you submit your bracket.

Step 3

Attend our annual Mobility Summit held in Durham, NC from April 22-23, 2015 to see if you've won!

 

Each person who enters the Mi-Forms Bracket Challenge will be eligible to win one of two prizes.

*Winners must be present at Mobility Summit in order to claim their prize.

Prize 1: Apple Watch

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Prize 2: LiveScribe Smartpen

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Mapping in Mi-Forms http://www.mi-corporation.com/blog/mapping-mi-forms/ http://www.mi-corporation.com/blog/mapping-mi-forms/#comments Fri, 27 Feb 2015 19:40:25 +0000 http://www.mi-corporation.com/?p=14770 Earlier this month I had the opportunity to attend Esri’s Developer Summit in Washington DC. Aside from a chance to visit the nation’s capital near where I attended school (go Terps!), this provided a great resource for providing details on Read More

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Earlier this month I had the opportunity to attend Esri’s Developer Summit in Washington DC. Aside from a chance to visit the nation’s capital near where I attended school (go Terps!), this provided a great resource for providing details on how to more tightly integrate with Esri’s ArcGIS Platform. Geographic Information Systems (GIS) can provide a way to visualize all sorts of data from weather information, to transportation, to light pollution. Esri is a leader in this field and at Mi-Corporation the desire to provide more and better data to our customers is a priority.

The summit focused on how to create customized maps, add features to those maps and then integrate them into both mobile and desktop applications. Esri provides a suite of SDKs designed to drop into web, iOS, Android, and .NET applications. These SDKs communicate with Esri’s REST based APIs as well as offline services in order to allow users to display data on phones, tablets and other computers. A focus on their development community was evident not just from the software they’ve created, but from the large community supporting it.

Feeling energized and ready to use what I learned, I began working to implement Esri’s .NET control in a Mi-Forms form. Using their tutorials, I was able to create a new map form field and provide services from that map such as forward and reverse geocoding, adding graphics, and even get driving directions. The end result was the form below that allows a user to plot inspections on a map and manipulate that map in order to visualize what’s been done, what’s left to do, and how to get where you need to go:

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This is a preliminary implementation in Mi-Forms, but it shows me that adding powerful GIS services from Esri into our platform is sure to provide a needed and useful feature to our partners and customers. We will be working hard on further integration with Esri in the near future both on Windows and in our iOS/Android offerings. If you’re interested in seeing how it shapes up, I would like to personally invite you to our Mobility Summit where you can have a hands-on with the technology. For now though, I wish you safe travels and as you glance at a map or GPS, think of what data would look good on it.

 

Author: 

Chris DiPierro, CTO

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Mi-Co Joins N.C. Technology Association (NCTA) http://www.mi-corporation.com/news-and-events/mi-co-joins-n-c-technology-association-ncta/ http://www.mi-corporation.com/news-and-events/mi-co-joins-n-c-technology-association-ncta/#comments Mon, 23 Feb 2015 19:52:13 +0000 http://www.mi-corporation.com/?p=14717 Award-Winning NC based Mobile Information Company Continues to Share Best Practices in Enterprise Mobility DURHAM, N.C. -- Mi-Corporation, the award-winning mobile information company, is proud to announce its new affiliation with the North Carolina Technology Association (NCTA). The Association’s focus Read More

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Award-Winning NC based Mobile Information Company Continues to Share Best Practices in Enterprise Mobility

DURHAM, N.C. -- Mi-Corporation, the award-winning mobile information company, is proud to announce its new affiliation with the North Carolina Technology Association (NCTA).

The Association’s focus on expanding and strengthening North Carolina's tech sector attracted Mi- Corporation to join its 700+ members, as the 15-year-old industry leader continues to actively share best practices in developing and implementing enterprise mobile data solutions.

Mi-Corporation leverages its participation in industry organizations and events to track the evolution in mobile technology, utilizing new approaches to improve its offering of flexible, scalable, and secure mobile forms, mobile apps and analytics products for mission-critical workflows.

“We are excited to have Mi-Corporation as a new member of NCTA. Mobile data solutions is a growing segment in North Carolina’s tech sector and vital to helping a company know and serve its customers better. So, it is great to have a growing pool of solutions providers that can help our members in that space,” NCTA President & CEO Brooks Raiford said.

Clients benefitting from Mi-Corporation’s ever-increasing knowledgebase include the North Carolina Department of Agriculture, Doyle Security Systems, Lightower Fiber Networks, Eli Lilly, the United Nations and the U.S. Department of Transportation, amongst others. The company’s industry leadership has also led to the company’s success in partnering with respected large-scale corporations like Intel, Microsoft, Panasonic, Motion Computing, Xplore Technologies, Samsung, Anoto and others.

“This approach of going the extra mile of learning, teaching, and networking with peers and other NCTA organizations enables us to better serve our customers & community, with an eye toward sharing our best practices from 15 years in implementing enterprise-class mobile solutions,” Mi-Corporation’s VP of Sales & Marketing, Gautham Pandiyan explained.

In addition to NCTA, Mi-Co remains active in regional and national organizations, including working with non-profit organizations such as The Ronald McDonald House of Durham, ShareFish, and others. The company also regularly hosts webinars and participates in industry events like the NC Geographic Information Systems conference in Raleigh and speaks at many other events.

In April, Mi-Co will be hosting its annual Mobility Summit with programs designed to explore the ways mobile solutions are transforming the way companies do business in various vertical markets. The Summit attracts representatives from such companies and organizations as Duke Health System, Waste Strategies, Doyle Security Systems, the Internal Revenue Service, Boston Children's Hospital, the U.S. Department of Agriculture and the Electric Power Research Institute, amongst others.

Details on the Mi-Co Mobility Summit 2015 are available online at www.mi-corporation.com/mobility- summit.

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The History of Software: Celebrating 60 Years http://www.mi-corporation.com/blog/history-software-celebrating-60-years/ http://www.mi-corporation.com/blog/history-software-celebrating-60-years/#comments Thu, 19 Feb 2015 14:26:16 +0000 http://www.mi-corporation.com/?p=14664 Software has become a significant part of our everyday lives. For many decades now, innovations in software have been integrated into virtually everything we do. In order to celebrate what now makes the software industry’s 60th year, Capterra created a timeline Read More

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Software has become a significant part of our everyday lives. For many decades now, innovations in software have been integrated into virtually everything we do. In order to celebrate what now makes the software industry’s 60th year, Capterra created a timeline taking us through the History of Software.

Among the esteemed list of software companies, Mi-Corporation was mentioned as a company that anticipated the mobile revolution years before its rise. Mi-Co was launched in 1999, over a decade before iPads and Android tablets were introduced.

In its 15+ years of business, Mi-Co has continued to provide leading enterprise mobile solutions and has had more than 1,000 successful mobility implementations.

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Mi-Co Announces Tony Rizzo as Keynote Speaker at Mobility Summit 2015 http://www.mi-corporation.com/news-and-events/mi-co-announces-tony-rizzo-keynote-speaker-mobility-summit-2015/ http://www.mi-corporation.com/news-and-events/mi-co-announces-tony-rizzo-keynote-speaker-mobility-summit-2015/#comments Tue, 17 Feb 2015 17:33:48 +0000 http://www.mi-corporation.com/?p=14651 Blue Hill Research Entrepreneur in Residence to Headline Group of Mobility Technology Industry Leaders DURHAM, NC -- Tony Rizzo, Entrepreneur in Residence at Blue Hill Research, will deliver the Keynote Address at the Mi-Corporation Mobility Summit 2015to be held April Read More

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Blue Hill Research Entrepreneur in Residence to Headline Group of Mobility Technology Industry Leaders

DURHAM, NC -- Tony Rizzo, Entrepreneur in Residence at Blue Hill Research, will deliver the Keynote Address at the Mi-Corporation Mobility Summit 2015to be held April 22-23.

The Summit is an annual event in the Research Triangle Park region of North Carolina hosted by Mi-Corporation, the award-winning mobile information company, to address issues in how mobility solutions are transforming the way companies do business.

"Mobile devices are becoming the preferred platform for collecting, analyzing, and sharing data within an enterprise environment," said Gautham Pandiyan, Mi-Corporation VP of Sales & Marketing, adding, "User demand for secure, real-time & error-free data is leading to a constant evolution in mobile forms & mobile app technology. Bringing organizations together to discuss best practices & share experiences has proven greatly beneficial for the companies that attend the Mi-Corporation Mobility Summit."

Mi-Corporation has continually shared its mobile data expertise gained in serving clients over the past 15 years -- as well as its intellectual leadership garnered through the development of 10 issued U.S. patents -- via participation in national industry events; webinars; and the company's Mobility Summit.

The Summit provides Mi-Corporation with an opportunity to share best practices for transitioning and maximizing user adoption in moving to a paperless environment, while helping attendees understand the return on investment and learn about new technology and mobile devices. The event includes vendor exhibits, Mi-Corporation Team and live customer presentations, talks with thought-leaders from the mobility industry, interactive workshops and breakaway sessions for partners and customers.

As keynote speaker, Rizzo will be sharing his lengthy industry experience which includes leading TMC's enterprise and consumer mobility and wearable technology coverage; serving as Director of Mobile Research for the analyst firm 451 Research; and holding editorial leadership positions with Mobile Enterprise, Internet World, NetGuide, Network Computing Magazine, and Microsoft Systems Journal. Prior to moving into tech journalism, research and analysis, Tony served as the Assistant Director for Information Technology at New York University's School of Continuing and Business Education, delivering extensive computer technology training programs.

Other confirmed speakers include Doug Edwards, project technician with the Virginia Department of Agriculture and Consumer Services Office of Pesticide Services; Bryan Lesko, Windows Device TSP with Microsoft; T. Reid Lewis, senior VP of sales and marketing for Twocanoes Software and Labs; Jason McManus, VP of national sales for BIS; Steve Orell, co-founder of Proximity Insight; and Hakki Sahinkaya, software developer with Data Magik. Additional speakers will be added as they are confirmed. Presentations will include mobility success stories; education sessions; expert consultations; panel discussions on issues like iBeacon and location-based services; and overseas perspectives, among others.

"There are multiple considerations in moving to a paperless environment aside from the technology itself, like ease of integration, audit reporting, lifecycle management and reimagining processes, all things we've experienced through our decade-and-a-half of serving customers in various industries," Pandiyan explained. "What better way to share important details than by having our customers and partners share their stories & lessons themselves," he added.

Registration for the Mi-Corporation Mobility Summit 2015 is ongoing; for information or to register, visit www.Mi-Corporation.com/mobility-summit

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Mobility Success Story: Doyle Security Systems, Inc. http://www.mi-corporation.com/news-and-events/mobility-success-story-doyle-security-systems-inc/ http://www.mi-corporation.com/news-and-events/mobility-success-story-doyle-security-systems-inc/#comments Mon, 09 Feb 2015 18:36:14 +0000 http://www.mi-corporation.com/?p=14445   Mobile Sales Solution Results in Dramatic Productivity & Expense Control Improvements for Doyle Security Systems, Inc.   “After doing away with the cumbersome and inefficient paper-based sales processes, we have virtually eliminated impediments to superior customer service. The sales order Read More

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Mobile Sales Solution Results in Dramatic Productivity & Expense Control Improvements for Doyle Security Systems, Inc.

 

“After doing away with the cumbersome and inefficient paper-based sales processes, we have virtually eliminated impediments to superior customer service. The sales order processing provided through the mobile forms platform and software offered by Mi-Co has empowered us to dramatically reduce process cycle time, improve communication between departments, and provide top-notch customer service grounded by accuracy and efficiency.”

Kevin J. Stone, Chief Operating Officer, Doyle Security Systems, Inc.

 

DURHAM, N.C. -- Mi-Corporation, the Mobile Information Corporation, today announced that Doyle Security Systems, Inc. realizes dramatic improvements in expense control and productivity gains following its first nine months using its new digital sales order entry system powered by Mi-Forms mobile forms software.

Early in 2014, the company, which provides commercial, residential, and medical alarm systems to more than 23,000 customers in upstate New York and Erie, P.A., replaced its entirely paper-based order documentation system with Mi-Co’s Mi-Forms mobile forms software, which now provides mobile forms for customer and system information collection, and order specification details related to parts, labor, contractors, etc.

Accurate and efficient data capture is critical to Doyle Security Systems’ sales order and customer service, including pricing, pricing approval, contract preparation, order installation, and account activation for monitoring. The new system seamlessly integrates all sales-related data, including electronic signature captures, into document imaging and core back-end systems, and provides automatic generation of contracts, system inspection and test documentation.

Headquartered in Rochester, N.Y., with four additional branch offices, the company’s 100 employees design, install, service, and monitor security and life safety systems that require immediate access to customer and system data to ensure proper working order 24/7. The former paper-based sales order system required manual re-keying of critical customer data collected for new orders, and created opportunities for lost order/contract forms and inaccuracies in information, which delayed sales and service activation, drove up operational expenses, resulted in lost productivity, and reduced revenue.

 

“As a customer-centric organization, the satisfaction across the entire customer experience – from the first interaction through installation and monitoring – is paramount to our success,” said Kevin J. Stone, Chief Operating Officer, Doyle Security Systems, Inc. “After doing away with the cumbersome and inefficient paper-based sales processes, we have virtually eliminated impediments to superior customer service. No longer do we struggle to track misplaced paperwork, or inaccurate critical customer information. The sales order processing provided through the mobile forms platform and software offered by Mi-Co has empowered us to dramatically reduce process cycle time, improve communication between departments, and provide top-notch customer service grounded by accuracy and efficiency.”

 

Metrics of Success

Rolling out their new Apple iOS-based Mi-Forms system to their 33 technicians on iPads versus laptops, while also providing their 67 sales staff and other users access from a browser, allowed both groups to use the system in the best, most efficient way possible according to their roles.

In the nine months since first deployed, 95 percent of the company’s technicians have adopted the tablet- based system, and overall the company has experienced cost reductions and installation profitability improvements of eleven percent, while shortening sales cycles and improving revenue. Additionally, many Doyle Security Systems customers have commented about the added professionalism of its sales force.

Residential sales account for 30 percent of the company’s revenue, and unlike commercial sales that have a longer sales cycle, the ability to provide quotes to residential sales prospects in a matter of minutes for the inside sales team, versus hours or even days, has positively affected the company’s bottom line. By capturing data electronically at the source, the company has dramatically improved data accuracy, which has reduced the order approval and processing time from days or weeks to just hours.

With the previous paper-based system, on average 60-75 percent of the company’s billing occurred at the end of each month. Now as of the third week of each month, an average of 63 percent of the month’s billings are booked, with the added benefit of more collaboration and less finger pointing about sales delays between the sales and operations teams. The new system has also resulted in 11% higher margins by forcing the sales team to focus on the accuracy of parts needed for each new install, and the establishment of a more formal approval process for large deals (those over $10K) that has streamlined the sales cycle.

Based on the implementation of the new system, Doyle Security System has realized a number of key benefits, including:

  • Improved billing efficiencies & closing of new business
  • Real-time reporting
  • Significant cost savings
  • Expense reductions
  • Improved customer loyalty and perceptions of Doyle Security Systems as a technology company

According to Mi-Corporation’s VP of Sales & Marketing, Gautham Pandiyan, “We continue to work closely with Doyle Security on their mobile data capture solution, and to help its sales representatives capture critical information close to the source using iPads to record orders. Our project has resulted in a solution that seamlessly integrates the field with critical back-end systems – finance and accounting, service, and parts. From feedback received so far, from both customers and sales personnel--who serve as the front- line representatives--the company is seen as a cutting-edge technology company that provides safety and security of the utmost level.”

 

To learn more about Mi-Corporation’s leading mission-critical enterprise mobility software solutions, please visit www.mi-corporation.com or contact info@mi-corporation.com.

About Doyle Security Systems, Inc.:

Founded in 1919 and based in Rochester, NY, Doyle Security Systems, Inc., is a family-owned business that designs, installs, services, and monitors commercial, residential, and medical alarm systems. With branch offices in Albany, Syracuse, and Buffalo, NY, and Erie, PA, the company has 100 employees servicing over 23,000 customers. For more information, visit www.GoDoyle.com

About Mi-Co:

Mi-Co, a 15-year industry leader in mobilizing mission-critical business processes, offers enterprise-class solutions that quicken business cycles, drive productivity, and increase revenue. Mi-Co’s mobile solutions support the use of Windows 8 Tablets, the Digital Pen, iPads, Android Slates, Smartphones and other mobile devices across diverse industries. Organizations including the NC Department of Agriculture, Lightower Fiber Networks, NYU College of Dentistry, The US Dept. of Transportation, and many others use Mi-Corporation mobile forms, mobile applications, and reporting products. For more information on Mi-Co, please visit www.mi-corporation.com.

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Mobile Solutions Affect Employee Recruitment, Retention http://www.mi-corporation.com/blog/mobile-solutions-affect-employee-recruitment-retention/ http://www.mi-corporation.com/blog/mobile-solutions-affect-employee-recruitment-retention/#comments Fri, 06 Feb 2015 16:00:21 +0000 http://www.mi-corporation.com/?p=14387 In recent discussions with various customers, potential customers and others about the many positive impacts mobile data capture solutions have on their organizations, we've spotted a trend among the many benefits realized. The most common benefits mentioned, included: Productivity & revenue boosts Cost savings Read More

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In recent discussions with various customers, potential customers and others about the many positive impacts mobile data capture solutions have on their organizations, we've spotted a trend among the many benefits realized. The most common benefits mentioned, included:

  • Productivity & revenue boosts
  • Cost savings
  • Improved customer service, amongst others

However of late, more emotional and personnel related benefits seem to be coming to the forefront. We’ve heard from many organizations that they see having mobile solutions for their workforce as key for two other reasons:

  • Recruitment & retention of tech-savvy employees
  • To present a progressive, modern face to their organization

The two go hand-in-hand. Given how prevalent bring-your-own-device (BYOD) is these days, and the fact that employees are used to mobile devices for everything from check deposits to ordering food and watching movies, they have come to expect the same convenience in the workplace.

BinderStackBlogCarrying binders of paper documents and forms around certainly doesn’t present that type of convenience and adds unnecessary administrative burden and overhead. We see successful organizations like Citrix advertising their BYOD policies as a ‘benefit’ to new employees to recruit the best and the brightest of young talent these days.

This article also shows how organizations like GE and IBM have adopted similar approaches to BYOD, and an Accenture survey indicated that 45% of respondents believed that their personal devices were more useful than tools and apps provided by IT!

A common question we're asked by customers looking to implement a mobility solution is, "What about my employees that aren’t as tech-savvy, and won’t a field worker used to paper for decades resist a shift to using mobile data collection technology instead?" Certainly the transition won’t happen overnight. However, given their use of personal smartphones and mobile devices in their everyday lives, these workers already have a propensity to change.

Solutions from Mi-Corporation, including our support for the Digital Pen from Anoto, offer a good half-way step between the completely paper-based world to the paperless world as well. The right training programs, user involvement, and other aspects go a long way to ensuring user adoption success in your mobile projects.

Talk to us about your workforce challenges with mobile forms and mobile app solutions, and we’d be happy to share nuggets of wisdom from what we’ve seen and experienced over the last 15 years. Go forth and Mobilize today!

 

>> Contact us at info@mi-corporation.com, or give us a call (888) 621-6230.

 

Author:

Gautham Pandiyan, VP of Sales & Marketing

 

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