Last week I attended a presentation by the NC Department of Agriculture & Consumer Services, Pesticides division about their use of our Mi-Forms mobile e-forms technology. Dwight Seal, the Western District Manager was presenting about how the Pesticides team used to follow a paper-based process when conducting field inspections. It took an average of three to four weeks for the data to get from the actual inspection to their backend systems. In the old process, inspection reports were physically mailed twice, (first for the Managers’ review, and second for the Process Analyst’s transcription), a long queue of forms (bottleneck) stacked up at transcription, and correspondence via phone or email was required to verify the inspectors’ written information.
Using Mi-Forms electronic forms for Tablets, inspection data from the field can now sync to NCDA’s database in as fast as a day. Managers now have the ability to review field inspection data in realtime, and transcription no longer applies. Circling back to the inspector for data clarification is now at a bare minimum due to handwriting-to-text conversion via Digital Ink that addresses legibility concerns. Data prefill and live validation rules addressed data accuracy and completeness concerns.
I knew all of these things, but at the Board Meeting for further funding approval, the overwhelmingly positive response was still so gratifying! Dwight presented and demonstrated Mi-Forms and not only was it well received (resulting in additional funding for Phase III), the compliments on the solution, software, and effort to achieve the goal were abundant. Greg and I were on the receiving end of comments like “best presentation” and “money well spent”. The decision to approve funding for Phase III took all of 2 minutes. I look forward to helping Mi-Co expand this to 49 states and DC!