The Importance of Mobile App User Adoption: Introducing Mi-Apps

At Mi-Corporation, we have seen that replacing a paper-based process with a mobile app solution can produce results such as:

  • 100x more accurate data
  • 80% fewer steps in the process
  • $675,000 in annual cost savings
  • 11% higher profit margins and 25% quicker invoicing

Given the prevalence of mobility and mobile apps in our personal and professional lives, organizations no longer need to be "sold" on the concept of replacing paper and clipboard processes with a mobile solution.

However, getting from Step A to Step Z is not as simple as it may appear, especially in the context of the highly complex B2E (business to employee) enterprise, which typically rely heavily on security, integration, user management and offline capabilities.

Interested in a step by step plan for a successful mobility project?

Check out 5 Steps to Becoming an Operations Superhero

The iceberg graphic below illustrates the complexity that is sometimes glossed over when considering mobile form software solutions.

In our 15+ years of experience at Mi-Corporation, organizations repeatedly report that the #1 reason they struggle with mobile projects, or that their mobile projects have failed, is due to poor user adoption.

If you ask a field worker--who has been accustomed to their pen, paper and clipboard process for decades--to change what they are doing in the field, invariably resistance will follow. And if it takes any longer initially than the paper process, or causes any additional work to get up and running, more than likely their new tablet will become a nice brick or even a paper-weight.

There are many reasons for poor user adoption that include, but are not limited to:

  • A poorly designed user interface that is not intuitive or user-friendly
  • Limited involvement of end users in the design process
  • Lack of effective iterative testing by end users
  • Insufficient training of end users prior to deployment
  • Absence of parallelized processes during initial launch
  • Technology that forces end users to change their processes
  • A lack of incentives & benefits for end users in the project

User Adoption Chart

Today, I'm thrilled to announce the latest advance in mobile UI/UX from Mi-Corporation: Mi-Apps, available October 15.

Presenting familiar, user-intuitive interfaces on iOS and Android, Mi-Apps will enable organizations to overcome user adoption hurdles with technology that makes users want to give up the clipboard and paper in a heartbeat!

Built on the same powerful, responsive technology as Facebook's mobile app, Mi-Apps was designed for maximum user adoption and is backed by the same Mi-Enterprise Middleware technology that powers Mi-Corporation's Mi-Forms mobile form software.