How Tablet-Based Field Inspections Enable Govt. Organizations To Do More With Less

 

iCenter_NCDA&CSThank you to everyone who joined us for our recent Microsoft-hosted live webcast featuring longtime Mi-Corporation customer, the North Carolina Department of Agriculture & Consumer Services.

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In case you couldn’t attend, here's a preview of what you missed:

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Dwight E. Seal, District Manager, and Travis Snodgrass, Field Inspector, of the North Carolina Department of Agriculture & Consumer Services shared their experience moving from a paper-based pesticide inspection process to a Mi-Forms mobile form solution.

 

The keys to a successful mobile project.

BEFORE THE PROJECT:

  • Start small, and then expand
  • Clearly state & define your goals in order to measure the project’s success

(TIP: use the results of your first project to help get your next project approved)

  • Get to know your State’s IT personnel to ensure a smooth, compliant process 

DURING THE PROJECT:

  • Invite the project’s stakeholders to take part in the planning process (including IT personnel, field staff/end-users, among others)
  • Work with your team to identify additional ways to optimize the workflow

(TIP: Utilize Mi-Corporation’s free consulting services)

AFTER LAUNCH:

  • Create a repeatable training program to guarantee buy-in from users
  • Measure & identify success metrics to make sure the project is meeting your previously defined goals
  • REPEAT! Discover other areas of your business that could benefit from an optimized, paperless process

 

NCDA&CS success metrics.

  1. Net taxpayer savings (2012-2014) of $219, 210.70+ (and $72, 791/year moving forward)
  2. 2-4 week process reduced to 1 day with happier citizens, too
  3. Delighted, more productive inspectors (since they no longer carry around binders of paper, never run out of forms, no longer need to enter redundant data, and more)

For more details on the NCDA&CS paperless project:

>> Read the NCDA&CS Case Study

 

We’d like to thank Dwight and Travis for taking the time to share their mobile project experience with everyone, and to Eric Ellis, CTO of the Department of Environment and Natural Resources, and Chris Estes, North Carolina State CIO, and the North Carolina Innovation Center for hosting us and making the event possible.