Solution Success Services

Our Customers Success Means Everything

USDA. US DOT. Transport for London. Bureau Veritas. Yanmar. What do these companies all have in common? They’ve all chosen the Mobile Impact Platform to bring Digital Transformation to their organizations. And Mi-Corporation has been proud to collaborate and assist along the way as we offer our configuration services, ongoing support, and training services.

Configuration & Design Services

Our professional services team’s proven process helps organizations build and deploy solutions with thoughtful speed, putting distance between you and your competitors and profits to the bottom line! If you have a workflow to automate, a backend system to integrate or a mission critical data capture process to mobilize most likely we have seen it or done it before.

We will meet with your team for a thorough needs analysis and discovery session. We will leverage our Inspections Template Library to create an initial starting point for your solution. Then we will use our rapid prototyping method to tailor existing templates to your unique operational and data requirements. Here we make sure you take full advantage of mobilization concepts that lead to inspection excellence and innovation.

Our team will then create a project plan detailing the expected configuration services:

  • Design Solution
  • Develop Solution
  • Test Solution
  • Deploy Solution
  • Training
  • Solution Documentation

After the solution is successfully deployed and live Mi-Corporation will be there to provide ongoing support so that you, our customer, can continue to innovate and thrive, beat your competition, improve efficiencies and enjoy revenue gains.

Mi-Corporation is Here to Help

Mi-Corporation provides a variety of support options to help our partners and customers succeed. Supporting enterprise software demands expertise, creativity and responsiveness. At Mi-Corporation our goal is to provide the highest quality of technical and customer support in the industry. The growing Mi-Co technical support team responds to customer needs in a timely and caring fashion and listens to our clients for constant improvement in our processes.

Need help? Check out these resources:

Registered customers, partners and software evaluation users - please be sure to log in and then click “mi-account / downloads” to access our knowledge base and request support.

If you are not a customer or partner, or are having issues logging into your Mi-Corporation account, please send an email to Technical Support

Mi-Corporation's technical staff has also created a YouTube channel to provide installation, configuration, and integration information.

Customer Success is our Priority and Training is a Key to Success

Mi-Corporation Product Training offers a number of webinar, classroom and on-site training solutions to best meet your needs.
Mobile Impact Platform Training is available for the following products:

  • Mi-Apps Client (including End User training)
  • Mi-Apps Designer (forms design, validation rules, data export, basic scripting)
  • Mi-Enterprise Middleware (installation, configuration, workflow, server-side scripting)
  • Mi-Analytics
  • Mi-Forms

Learn more